Trading conditions

Below is the average delivery time for all our parcels at Altira:

When you place an order, it takes 1-3 business days to process the order. During the week it takes one working day, but if you order on Friday evening or at the weekend it may take a little longer.

Once your order has been processed, it will be shipped and delivery usually takes between 5-10 working days.

At Altira, we aim to ensure that the ordering and delivery process is as seamless as possible for our customers. If questions arise or you have comments, you are most welcome to contact our dedicated customer service. Below we would like to explain how we handle and complete the delivery of your order.

Please note that as a buyer it may be necessary to pay import duty of 12% of the item's value as well as postage costs as we deliver from our warehouse in Asia. These costs are imposed by the customs authorities in your country and are the buyer's responsibility.
An example of this is that if you buy goods for DKK 1000, you risk paying import duty of 12%, which gives a duty amount of DKK 120.